Privacy Policy

Data Protection

HCA is registered under the Data Protection Act 1998. The confidentiality of your information is of paramount concern to HCA. To this end, HCA fully complies with data protection legislation and medical confidentiality guidelines. Information submitted to HCA over this website is normally unprotected until it reaches us. Users are requested not to send confidential details or credit card numbers, for example, by email, unless specifically requested by HCA.

We will retain data about you which we obtain as a result of you visiting this website. We may use that information to provide you with details of products or services (whether provided by us or others) which we believe may interest you, unless you indicate at the relevant part of the Website to the contrary.

When you send an email or complete an enquiry form, HCA will not share your email address or private information with anyone outside of the HCA Group, with the exception of consultants who provide the services about which you are enquiring.

We will not share your email address with anyone outside of HCA Group with the exception of healthcare providers who provide the services about which you are enquiring.

Downloads

Although every reasonable effort is made to ensure that files are free of defects, there are no guarantees that they are free from defects, such as computer viruses. Therefore, no warranty or guarantee is given by HCA, regarding files downloaded or accessed through HCA’s website or through a link accessed via HCA’s website.

Reliability of Information

The resources made available on this website, are for general guidance only. Nothing on this website is intended to constitute professional legal, medical or any other type of professional advice to anyone. Users should contact HCA directly for advice concerning specific matters before making any decision.

HCA shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website. The information contained in any such materials is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment.

All content on the Website is governed by a number of HCA policies and Code of Conduct (copies are available on request). If you should come across any material that may be in breach of any HCA policy or the Code of Conduct, or any relevant legislation, please advise the Chief Information Officer, without delay, so appropriate remedial action (if deemed necessary by HCA) can be taken.

Website Availability

Although the Website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of HCA, which may prevent the website from being available. No responsibility is accepted by HCA, for any losses howsoever caused that may arise from an inability to access or to access resources through its Website. If you find any errors within the HCA website site, including links that do not work, pages linked to the wrong document and out of date information, please notify the Chief Information Officer, without delay, to enable these to be rectified.

Logged Information

HCA may keep a record of the number of times a page is accessed in order to analyse trends, administer the website, and to see what pages are accessed the most. These records do not contain personal information.

Liability

HCA does not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on this website and HCA assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer or other equipment or other property on account of your access to, use of, or browsing in the website. In no event shall HCA be liable for any injury, loss, claim, damages, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, negligence, product liability or otherwise. The entire risk as to the quality, performance and use of this website is with you. Any communications, messages and other information obtained while using the Website is obtained at your risk and you bear the entire responsibility for any losses that you may experience as a result of your use of our website.
The service and materials on this website are provided "as is" and HCA and the hosts of this website expressly disclaims any and all warranties, express or implied, to the extent permitted by law including but not limited to warranties of satisfactory quality, merchantability or fitness for a particular purpose, with respect to the service or any materials.

In the event that you have an urgent enquiry, please do not email the Princess Grace Hospital. We cannot accept responsibility for any damage that you suffer as a result of delays in the transmission of emails to HCA. In the event that you have a life threatening situation, please contact your local hospital.

Indemnity

You shall indemnify and keep HCA indemnified against all actions, claims, losses, costs (including all legal costs actually incurred or otherwise), damages and expenses that are suffered or incurred by HCA whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of these terms.

Trademarks:

The display of any trademark on this website does not imply that any license has been granted by its owner. No trademark infringement is intended and no suggestion is made that the owner of the trademark endorses our product or services. Equally, our display of the trademark does not constitute an endorsement or approval by us of the trademark owner, its Website or its product and/or services.

Governing Laws and Severability

The terms and conditions of use of the website as provided by HCA shall be governed by English Law.  If any part of this notice and disclaimer is deemed unlawful, void or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.

By accessing and/or using this website you agree to accept the terms and conditions above.